Customer Service and Counseling
- Buyer Representation – I will discuss in detail the nature of your representation choices. I will also present and explain to you the Buyer Representation Agreement and the special services and benefits it offers.
- Property Preview and Plan – We will conduct a counseling and information session to identify your needs and goals and to plan a property search.
- Property Search – Around the clock you will have access to search the entire Houston Database for properties for sale in the Houston area at BuyandSellwithShannon.com. I will set you up on a client gateway that sends properties that meet your search criteria directly to your inbox as they become available in the Houston Database.
- Home Showings – We will complete a thorough market research to identify all properties and show you those properties that are consistent with your needs and price range. I can show you any home on the market!
- Concierge Services – I will provide you with Concierge Services that can help you get all of your utilities and services connected in a timely manner.
- Personal and Timely Response – I will return your phone calls and emails in a timely manner, and to the best of my ability, and work according to our schedule for showings and property research.
- Financing Pre-Approval – I will recommend Mortgage Professionals that you can trust for all of your lending needs or you can use any Mortgage Provider you know. The lenders I use can arrange for a pre-qualifying and pre-approval meeting to determine your affordability range and improve your negotiating position at the point of offer.
- Estimate of Closing Costs and Funds Required – I will provide a preliminary estimate of closing costs and down payment requirement anticipated in the transaction.
- Good Faith Estimate – My Mortgage connections will expediate getting you a good-faith estimate.
- Property Disclosure – I will review with you all inspection reports and other documents pretaining to the condition of the property and disclose all physical defects of the property that are known to us.
- Home Inspections – I recommend that you obtain professional home and termite inspections and I can provide you with the names of reputable inspectors.
- Home Warranty – I will explain the option of buying a home protection plan to reduce your risk of repair after purchasing a property.
- Negotiation Strategy – I will prepare a negotiation strategy for the property you have selected, including a written Competitive Market Analysis and advice on the initial price and terms of the offer.
- Offer Presentation – I will prepare a written offer to purchase on the property of your choice reflecting your price and terms and negotiate the contract to protect your best interests.
- Walk Through – I will accompany you on a walk-through property inspection before closing, if provided for in the contract and assist with any details that need remediation.
- Closing the Sale – I will monitor and communicate the status and satisfaction of contract datelines and contingencies. I will also attend the final closing to insure your interests are protected.
- After the Sale – I will contact you after closing to ensure the satisfactory completion of all service details.
- Survey – I offer you the opportunity to evaluate the service provided through the Houston Association of Realtors emailed Survey. I appreciate the feedback you provide.